Customers can post requests that Taskers can respond to, with either flat rates or bid offers made to secure the job. The crowdsourced platform lets 'Taskers' upload a profile with a picture, some background information and a list of skills, along with rates charged for services. The service launched in London this week, and will be expanding to cover the rest of the country next year.
TASKRABBIT TASKER REVIEW FREE
Taskrabbit, the US start-up service that aims to help you get the jobs you don't have time to do, or just don't fancy doing, has officially launched here in the UK.įor anyone that can't cope with DIY, needs someone to fetch a suit from the dry cleaners or just needs a little help around the house, Taskrabbit will put them in touch with someone trained, willing and with free time to do the job. Scammy and scary.If you're among the 45% of Brits that dread cleaning, or make up the 73% of Londoners that wish they had more time in the day, we've got some good news. Do not give these people your address or contact information or credit card as it appears any random person will use them to attempt to enter your home at a random time and/or they will charge you fir services you never agreed to. Their site is useless, convoluted, impossible to navigate and I don't use apps. He told me I 'wasn't all there" when it was clear the scam wouldn't work. I told him not to go to my house and that I'd contact police. This was all very dodgy and a little frightening because of his insistence. This man kept insisting I booked him and he was going to my house. Why would I book a service and then just forget…in 2 days?! I didn't. I told him I never booked anyone, he said I did because I opened message it automatically booked and PAID for him. I did not book anyone, message anyone, speak to anyone but a "Chad" texted me.guess this am to say he was on his way. I put in a request for general maintenance. If one has not been filed already I think Task Rabbit and potentially IKEA are headed towards a class action lawsuit. If a huge company like Ikea is going to back this service to build their furniture they should be doing there research and not encouraging customers to use a company with such predatory practices. While Ikea's customer service was outstanding, I still do not think they are innocent in this fraud. I truly believe the strategy is to tire people out and hope they give up. Still no refund just pushed to yet another department to start the process over again. I have now spend a total of 4 hours on the phone with them and the end result was the claims department will send you an email. Expect to be on the phone for 45 to 90 minutes just trying to speak with someone about your issue. Task rabbit doesn't insure or offer insurance for any losses you might experience during a task." So in layman's terms we hope you have a good experience we take ZERO action to ensure that and if a tasker destroys your home ……too bad.ģ) The customer service department is nonexistent.
Their claim department stated, "We Have a Happiness Pledge to promote a great experience on the platform. They make it appear that you just need to give you credit card info to save your appointment time but in reality, they will charge this card for any amount the tasker says even if thousands over the quote you originally received.Ģ) They take ZERO reasonability for anything a tasker does while in your home. I am sure somewhere in very small print it states this is the process but it is not clear to the customer at all. Before you even get to see an invoice or are told what you are being charged for they pull the money directly from your back account or credit card. Whatever the tasker says is what you get charged, zero opportunity to dispute anything. The tasker sends an invoice to Task Rabbit, the customer never gets to see or approve this invoice. Here are the reason why you should not use this service.ġ) No clear pricing transparency- you are given a "quote" when you request a service, the quotes seem reasonable but in reality this quote means nothing. Before you even consider using this predatory service I hope you read this review and google Task Rabbit horror stories, there are so many of them and many much scarier than mine. I used Task Rabbit for the first and only time and I hope others can learn from my awful experience.
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